Using a corporate travel agency has many advantages. Some of them may include price discounts, hotel reservations, emergencies, and customer service to name a few. It may seem practical and cheaper to use online, but it has many limitations compared to having an expert travel management software company.
Let’s get to the point – airlines are businesses. Travel management Software Companies want to make as much money as possible and will find every opportunity to do so. Do you think those items for sale on the plane are for your convenience? If you think that the online or newspaper has the best prices you couldn’t be further from reality.
Why do airline ticket prices vary? During peak seasons like Christmas, more people demand travel tickets. The number of airplanes and seats is pretty much the supply and it is limited. More people will buy tickets with departure dates near December 24 dates and return dates after January 2.
There aren’t enough plane seats to accommodate every single person who would like to travel on that date – therefore airlines charge higher prices. How can you beat it? Reserve at least 3 months prior. The problem is most people don’t know their schedule since their work can interfere with their plans. Airlines know this and more importantly, will take advantage by charging higher prices.
A corporate travel agency buys tickets in bulk and far ahead of time. They are charged wholesale discount business class airfare not available to you on the internet or anywhere else. It is their incentive from airlines so that they too can make money.
Travel Management Companies
Corporate travel agencies are not dinosaurs. They also use computers and have internet. In the same way, you probably scour the internet for prices, Travel Agency Software Company has special software that can view dozens of websites simultaneously.
Agents know where to look for better airfares. Some agencies have special deals with particular airlines so they have access to the ticketing system. If you are looking for discount business class airfare, or special prices for a group package it is better to go to these companies. You can negotiate prices with them whereas you can’t when reserving online.
When you reserve on the internet it is hard to change plans, but agents can be given a tentative date and can hold on for you until a certain time. The longer your company’s relationship with them, the better your benefits will be due to your credibility.
Bad weather happens around the world resulting in canceled flights. When this happens what do you think everyone would do? They all call the airline at the same time. Often it will take you forever to reach them or they won’t really be of much help.
A corporate travel agency will be there for you and know what emergency actions to take. They already know your first question – how soon can I leave? Good companies are informed and will take immediate action for you. They will either rebook you on another airline quickly or find you an affordable hotel nearby if the weather gets really bad.
Hotels & Meeting Management
Corporate travel management is not limited to plane tickets. They also know where to find hotel rooms in an emergency at good prices too. In fact, some even have meeting management services.
A corporate travel company has far more advantages over doing reservations yourself. The advantages are discounts, customer service, and other services all leading to peace of mind.
Back Office Solutions
The innovation of science and technology resulted in the invention of computers and some sophisticated devices that have the power to store numerous data without investing much on human effort and time. This particular concept of data storage is done by some acumen professionals in reducing the paper works and storing them in a format that remains safe and reliable for a longer period. Back office support services are outsourced by all the business establishments of the world that needs to save their time by concentrating more on their core competencies.
Keeping a record of daily commercial activities is an important factor for business firms. Individual monitoring becomes a very important activity in some situations. Organizations might not have adequate human resources to tackle emergency situations. These incidents are very common in modern-day business operations and therefore to minimize these discrepancies most companies hire a third party that is given the responsibility to handle all critical matters and make themselves secure throughout the clock.
Off-shoring back office services are a new business trend and it has been successfully proved that business establishments that have outsourced their requirements have resulted in better profits without investing much in the outsourcing business. The professional expertise, innovative strategies, and technical ability to perform the outsourcing processes are easily feasible by modern-day call centers.
Prior to the integration of hotel room controls, hoteliers are advised to check whether their supplier also provides back-office software. Hotels will do well to invest in software that also has reporting capabilities. Software products from innovative companies provide maintenance reports, as well as reports for the usage of all the devices included in the hotel automation system. With easily accessible reports, hotel management can identify energy consumption trends in their property, and develop strategies to better maximize their use while minimizing costs.
Advancement in technology has led innovative companies to develop back office solutions designed to enable staff to remotely monitor and operate certain functions such as lighting and temperature in a room, floor, wing, or even the entire property. This type of software allows staff to work more efficiently, as they need not visit each room individually, and can simply adjust the room settings from the front desk or engineering office. Using such software enables them to save time, multi-task, and address the specific needs of guests.
With the right back-office software to complement its in-room controls, a hotel can better manage its utilities and costs, and more importantly, ensure guest satisfaction and brand loyalty.